Job Description
The client is a US-based Finance Analytics software company, providing cutting-edge solutions to clients globally. With presence in the Asia Pacific region, the company is also dedicated to supporting its customers in financial decision-making processes. The hiring manager based in Singapore is seeking a talented Solutions Architect to join the team in Singapore and support its regional customers.
Job Description: As a Solutions Architect, you will play a critical role in ensuring the successful implementation and support of the Finance analytics software solutions. You will collaborate with both direct customers and channel partners, providing technical expertise and guidance throughout the presales and post-sales phases. Given the lean size of the technical operations in Asia, you will occasionally act as a Presales Advisor, working closely with our dedicated presales team as well as local/regional Channel Solution Integrator Partners to deliver comprehensive solutions to our customers.
Key Responsibilities:
Lead the technical implementation of finance analytics software solutions for customers in the Asia Pacific region.
Collaborate with customers and channel partners to understand their business needs and design tailored solutions.
Provide technical support and guidance during the presales phase, including product demonstrations, proof of concepts (PoCs), and technical presentations.
Assist the presales team in developing proposals and responding to RFPs.
Conduct technical assessments and provide recommendations to optimize system performance and integration.
Deliver training and workshops to customers to ensure successful adoption and utilization of our solutions.
Act as the primary technical point of contact for customers, addressing any technical issues or inquiries.
Work closely with the sales team to ensure a seamless transition from sales to implementation.
Monitor and analyze customer feedback to identify opportunities for product improvements and enhancements.
Maintain up-to-date knowledge of industry trends and best practices in finance analytics and software solutions.
Requirements
Diploma or Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
3-4 years of experience in a solutions architect or similar role, preferably within the Finance Accounting and/or Finance analytics software industry (Candidates with experience supporting ERP software with financial accounting functionality will also be considered by the hiring manager, provided the candidate is also a fast-learner and enjoys focusing on finance type solutions).
Good understanding of finance and accounting principles and practices.
Proven ability to lead technical implementations and provide high-level technical support.
Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Some experience with presales activities will be advantage, including product demonstrations and technical assessments.
Proficiency in using finance analytics software and tools.
Ability to work independently and manage multiple projects simultaneously.
Fluent in English; additional Asian languages are an advantage.
Willingness to travel within the Asia Pacific region as required (usually less than 30% and can conduct meetings using Video call, but still need to have flexible mindset about traveling requirements) (Candidates with high desire to have Work-life balance and not flexible to work after office hours may not need to apply due to some time difference between different countries in AP and also due to occasional meetings with colleagues in US HQ ),